"Thank you for all your patience with me regarding my never ending supply of questions. You will learn as we hopefully continue to do business together that I enjoy learning all I can before diving in to the investment. As a compliment to your business, please know that I probably went on to every Kinkade signature gallery website before choosing to order through yours. I found your site to be very informative and inviting. I find myself taking a few minutes a day on it in hopes of finding my next piece....It was a pleasure working with you."
In addition to operating the most user friendly Thomas Kinkade website, we also own & operate a Thomas Kinkade Signature Gallery in Colorado. We have been family owned & operated since 2006 .
Our customers are our #1 Priority and hence, we practice state of the art customer service which most other Kinkade galleries do not. In fact, NO other gallery provides all of the following services:
Return policy on limited edition canvases, including those shipped out of state - if within 5 days of receiving your painting, you choose to return it, we will ship it back on our dime and refund your purchase. We are happy to extend our 5 day return policy as long as it's requested at time of purchase. Please see our Full Return Policy Here for exceptions to this policy.
What our critics say: Watch our testimonial videos by Thomas Kinkade and his brother Patrick Kinkade. The "Better Business Bureau" has given both our galleries & website an "A+" Rating with 0 complaints in our history. Our customer service has been recognized by the media including "The Trouble Shooter" Tom Martino (Colorado's consumer advocate), Haystack Colorado-another consumer advocacy show, & Emmy Award Winner "Colorado & Company" whose motto is "the place to learn about Colorado's best companies."
We are proud to serve thousands of collectors throughout the world and we promise that if you give us your business, you will be very pleased and impressed with your selection. We hope you give us that opportunity.
John and his crew love to receive feedback from customers and encourage you to enroll in their email newsletter to keep up to date with special events which the galleries offer (i.e. Pat Kinkade personal appearances, highlighting events, etc). Rest assured, all information you provide is private and will never be shared or sold to anyone.